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Domů » Česky » Kerio Connect » Nastal konflikt při synchronizaci podsložky (Nastal konflikt při synchronizaci podsložky)
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Hans_C je nyní offline Hans_C

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Na více počítačích se mám v Outlooku 2010 zobrazuje e-mailová zpráva po každém spuštění následující chyba: Automaticky generovaná zpráva: Konflikt při synchronizaci
Nastal konflikt při synchronizaci podsložky '' složky 'Top of Personal Folders'.


Důvod: Nebylo možné vytvořit na serveru složku tohoto jména.
Konflikt byl vyřešen přesunutím změněné složky do složky 'Konflikty'.
Toto je pouze informativní zpráva vytvořená doplňkem Kerio Outlook Connector. Nemusíte provádět žádnou další akci.

Nevíte čím by to mohlo být? Antivir ESET EndPoint 6.4.2014.2
Verze Server 9.0.2 (749)
Operační systém: Debian GNU/Linux 7.10 (Kerio VA), x86

Log:
[14/03/2017 06:40:37.757] ****** START ****** "Outlook.FD1C06D6-DEBE-4767-96E1-C10D2443588F" profile log has just started (KMS.KOFF86 9.0.2.749)(profile created at (D.M.Y H:M:S) 22.7.2014 9:32:18)

[14/03/2017 06:40:37.757](4024){err}{communication} In SCProvider\Communicator.cpp:268 (Communicator::checkAndLogResult)
[#1] (588F) Exception of class HResultException: SCProvider\HttpConnection.cpp(146), HttpConnection::checkStatus:
0x80042013 KOFF_E_REQUEST_FAILED (Request info: Create folder store=email<at>domena.cz folderId=b523265d-5f91-42e3-9f24-203c43b9035c folderName="" folderType=0 parentId=50975076-4f0a-443c-8b92-4ffd844b49b3 acls count=0) (Response info: status = 406 Not acceptable)

[14/03/2017 06:40:38.132](4024){err}{scp-worker} In SCProvider\CommonWorkerObject.cpp:644 (CommonWorkerObject::doBackupConflictingObject)
[#2] (588F) Unknown conflict in folder ID={B523265D-5F91-42E3-9F24-203C43B9035C} ("") in folder "Top of Personal Folders".

[14/03/2017 10:10:57.393](4036){err}{communication} In SCProvider\XWatcher.cpp:196 (EventsChannelThread::execute)
[#3] (588F) Exception for stores: email<at>domena.cz, #public
HRESULT: 0x80042013 KOFF_E_REQUEST_FAILED

[Aktualizováno: Út, 14 březen 2017 14:05]

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Pavel Dostal (Kerio) je nyní offline Pavel Dostal (Kerio)

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Nejspis je to tim AV. Pricina problemu je jasna - Outlook nebo nejaky addin vytvori slozku beze jmeno. Kerio Outlook Connector to vezme, ale pokusi se ji sesynchronizovat na Connect a Connect samozrejme slozku bez jmena neda (slozky jsou ulozene jako adresare ve filesystemu, takze to opravdu nejde)
Pokusime se to opravit v nejake blizke verzi, nicmene Vam to asi nepomuze, pokud jste stale na 9.0.2. Takze bud donutit AV, aby tu slozku nedel, nebo ho vypnout (snad staci vypnout AV plugin, nicmene ty antiviry byvaji dost vlezle)

Pavel Dostal
Kerio Technologies
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Habrik je nyní offline Habrik

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Dobry den,

mohu potvrdit, v praci se to deje 4-5 uzivatelum. Mame Kerio 9.2.1 a posledni ESET, na reseni sem zatim neprisel.

IT admin ve spolecnosti SKLARSKE STROJE ZNOJMO
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Hans_C je nyní offline Hans_C

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Chyba bude s největší pravděpodobností u Esetu. Včera byla vydána nová servisní verze Esetu. Začalo nám to dělat od včerejška.
https://servis.eset.cz/News/NewsItem/View/371/servisni-verze -eset-endpoint-antivirus--eset-endpoint-security-6
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milank je nyní offline milank

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U nás hlásí tento problém zatím jedna uživatelka. Máme Kerio 9.2.1 a ESET Endpoint Security hlásí verzi 6.3.2016.1.
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Habrik je nyní offline Habrik

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Dobrý den,

o problému víme, opravná aktualizace bude vydána v nejbližší době.
V tuto chvíli Vám doporučím dočasně zakázat integraci pluginu do emailového klienta Microsoft Outlook.
1) otevřete si hlavní okno produktu ESET (ikona v oznamovací oblasti vedle systémových hodin)
2) Přejděte do rozšířeného nastavení stiskem klávesy F5
3) v záložce Web a Mail/Ochrana poštovních klientů
4) Odškrtněte možnost Povolit integraci s Microsoft Outlook.
5) Vše zavřete OK

Poté pozorujte chování.
Opravná aktualizace je otázkou několika dní. Poté bude možné opětovně plugin povolit.

S přáním hezkého dne.

Marek Zlatník
Specialista technické podpory
+420 233 090 241

ESET | Enjoy Safer Technology

ESET software spol. s r.o.
Classic 7 Business Park, Jankovcova 1037/49, 170 00 Praha 7, Česká republika
www.eset.cz

IT admin ve spolecnosti SKLARSKE STROJE ZNOJMO
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clibin009 je nyní offline clibin009

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